Workload (and Life) Management Through  Outlook

PROGRAM OBJECTIVES: Each day employees are bombarded with an overwhelming amount of information. They are asked to make hundreds of decisions, juggle countless projects, and meet numerous personal demands. The company has adopted Outlook software yet many people still use only a bare minimum of its powerful capabilities and struggle with daily “overwhelm.”

This workshop uses time-tested life and workload productivity principals and pairs them with Outlook’s advanced tools. This unique combination opens the door to breakthrough productivity and confident workload management. By improving their ability to utilize Outlook, participants will become better goal-setters and workload managers, while experiencing less job-related stress and a higher sense of self-satisfaction and accomplishment.

LEARNING AND RETENTION ACTIVITIES: Participants will learn valuable processes and startling new techniques to manage their time and utilize Outlook more effectively.  By using their own Outlook Account during the workshop, they will be applying these techniques and processes to their own real situation.  They will:

• Understand what Personal and Team Effectiveness (PTE) is.
• Identify the obstacles to PTE and strategies to help manage these obstacles.
• Establish more control over their workload and planning processes.
• Use Outlook as their primary Tool Set and the Key Processes to improve PTE.
• Delegate with confidence and track delegations with greater ease and success.
• Plan communications and follow-up more effectively with key contacts.
• Learn practical Outlook tips for managing voice mail, e-mail, and interruptions.
• Create a daily plan in Outlook for prioritizing activities and completing the most important.
• Apply the Daily Planning Process as the key element to success.
• Understand the importance of the three communication Modalities.
• Utilize the “80/20” features of Outlook.
• Immediate application of Outlook’s features through class exercises.

PROGRAM FORMAT OPTIONS: This program supports half-day onsite format.

Each participant receives his or her own Learning Guide for use during the workshop and to reinforce retention in the workplace.  Also, each participant will receive an Outlook Tips and Suggestions Guide to help support Outlook as their primary tool set.

An optional one-on-one Personal Consultation for each participant is also available to support the learning retention process and to help ensure maximum application.